Digital services for consumers

Digital services for consumers

Digital contents management for improving consumers' experience

In recent years, many studies are focusing on the best practices which make stores (both physical and virtual) more attractive, interesting and trustworthy for consumers [1]. The use of customized and efficient communication strategies addressed to specific consumers is an important topic of research [2] [3]. Furthermore, a growing interest has been put on the ways producers’ and retailers’ kno...

Genitourinary medicine services; consumers' views.

Three hundred patients attending a department of genitourinary medicine were asked their opinion of various aspects of the current services and those which should be provided in a new department. A majority of patients wanted the clinic to be open in the evening and to be sited away from the main out-patients department. Three quarters of the patients wanted to maintain an open access system al...

Consumers' adoption of information services

The paper reports a design science research study that seeks to investigate how information service components affect consumers’ potential adoption of such services. More specifically, the paper develops a conceptual model that uses the theory of organizational information services (TOIS) and the unified theory of acceptance and use of technology (UTAUT) as a basis. The results show that indivi...

Physical or Digital? Factors Drive Consumers to Purchase Digital Music

The development of digital products is booming in recent years because of the mature of entire environment. Among them, digital music should be the spotlight with unexpectedly expending speed. However, most studies of electronic commerce still focus on the field of physical products, but missing the value of digital wave. The purpose here is to explore and complements digital parts. In this stu...